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Ami on breaking her tooth before an appointment and overcoming her dental anxiety

I kind of had a bad experience with another local dentist, just a high turnover rate, not to mention it was very far for my husband and I to drive. I was referred to this office through my boss. Actually, I’m sorry, my husband’s boss, who just has been coming here for years and loved it. We came here, both my husband and I. We see, actually, both dentists. I see one, he sees the other. I just knew the first time I was here that I was in the right place. Very thankful and very excited that I finally found somebody that was a perfect fit.

The night before my first appointment, which was just supposed to be a, “Hello, I’m Amy and I’m new,” my tooth broke. It wasn’t on anything I ate, it was just a, “Oh great, my tooth broke.” It happened to be the day before, I called them and they said, “Hey, we’ll set time aside for you. If you need any work done, we could possibly do it that very next day.” I’m not going to lie, I don’t love going to the dentist if it’s anything other than, “Let’s clean your teeth and get you out of here.”

Real deal work, unfortunately, sometimes it happens, whether, like I said, I didn’t even do anything to break that tooth, it just broke. Sometimes it happens. If and when something like that happens, you want to be in good hands. You want to be with somebody who’s not only knowledgeable, but you want a clean office, you want great staff, you want people that care about you. When I’m here, even though it’s only been a few times, I get the impression and I actually, it’s not even an impression, I know that I’m in good hands. I know that they’re going to do the best for what’s in my best interest. They’re not out to make a bunch of money, they’re out to help me as a patient. That’s important to me.

One of the issues that I had with a prior dentist, without mentioning any names, it’s just basically cleanliness and just the feeling of—that I was just kind of a number. That, when I came here, I noticed that that was not the case at all. They are out to give you the best smile that you can possibly have and by having that, it boosts your confidence level and just, your whole life is better when your smile is confident. I cannot be more thankful to find this office.

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